Shipping
Shipping Policy 📦
At Wagyu Stars, we are committed to delivering your premium wagyu beef in the freshest and safest condition. Please review our shipping policy to understand how we ensure quality every step of the way:
Shipping Schedule
- Orders are shipped Monday through Wednesday to avoid weekend delays.
- Orders placed before 12 PM CST on these days will be processed and shipped the same day.
- Orders placed after 12 PM CST or on Thursday through Sunday will be processed on the next business day.
Packaging
- All products are shipped frozen and carefully packed in insulated containers with dry ice to maintain optimal temperature.
- The packaging is designed to keep your products frozen for up to 48 hours from delivery, depending on external conditions.
Shipping Methods
- We use expedited shipping (1-2 business days) to ensure your products arrive promptly and in peak condition.
- A tracking number will be provided once your order is shipped so you can monitor its progress.
Shipping Costs
- Shipping fees are calculated at checkout based on your location and the weight of your order.
- Free shipping is available on orders over a specified amount (details provided at checkout).
Delivery Areas
- We currently ship to all 48 contiguous U.S. states. Unfortunately, we are unable to deliver to Alaska, Hawaii, or international locations at this time.
Receiving Your Order
- It is essential to ensure someone is available to receive your package upon delivery to avoid exposure to heat or delays.
- Once delivered, immediately transfer your products to a freezer or refrigerator as per storage instructions.
Damaged or Delayed Shipments
- While we strive for perfection, unforeseen circumstances like weather delays or carrier issues may occur. If your package arrives damaged or thawed, please contact us within 24 hours of delivery.
- Include photos of the package and contents for faster resolution. We will work with you to replace or refund your order.
Order Modifications and Cancellations
- Changes or cancellations to your order must be made within 1 hour of purchase. After this time, orders are final and cannot be altered.
Customer Support
- For questions or concerns about your shipment, our customer service team is here to help. Contact us at wagyustars@gmail.com or call 312-866-4712
Thank you for choosing Wagyu Stars. We take pride in delivering an exceptional dining experience straight to your door.
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High Values Impressive Results
Experience Elevation
Wagyu Stars provide exceptional custom programs tailored for distinguished hospitality operators, chefs, steakhouses, private clubs, and luxury dining experiences. We operate through deeply personal relationships, chef-driven sourcing, and an obsessive commitment to quality, consistency, and responsiveness.
Our global access to elite American, Australian, and Japanese Wagyu allows us to curate extraordinary beef programs with precision and care, helping hospitality professionals create unforgettable guest experiences through world-class culinary execution.
Wagyu Stars on WGN
Wagyu Stars, powered by Tall Circles Meats, delivers chef-driven Wagyu sourcing built on trusted relationships, global access, and uncompromising standards. Founded by Thomas Flynn, we connect distinguished hospitality operators with extraordinary American, Australian, and Japanese Wagyu through deeply personal service, refined product knowledge, and relentless attention to culinary excellence.
Wagyu Stars operates at the intersection of world-class sourcing and one of America’s great hospitality cities, Chicago. We work closely with chefs, steakhouses, private clubs, caterers, and hospitality groups seeking exceptional center-of-the-plate experiences, consistent execution, and a sourcing partner who understands the realities of refined culinary operations.
Our programs focus on carefully curated Wagyu and premium beef selections chosen for marbling, flavor, presentation, and kitchen performance. From Japanese A5 to elite Australian and American Wagyu, every product is selected with the goal of elevating guest experiences while supporting the creativity and standards of top culinary professionals.
What separates Wagyu Stars is our commitment to relationships over transactions. We operate with agility, discretion, responsiveness, and an obsessive attention to detail that large commodity distributors cannot replicate. Through Tall Circles Meats, we provide hospitality operators with trusted access, thoughtful pricing, and dependable service designed to create long-term culinary partnerships built on quality, trust, and performance.